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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Trevor Gidron

August 4, 2023

5  out of  5 rating by Trevor Gidron
"Overall great experience!!!"

Brookelyn Long

August 1, 2023

5  out of  5 rating by Brookelyn Long
"Everyone was super nice and helpful. It’s the first time I’ve had insurance in my name, so I was a bit confused. But they were able to explain everything so I could understand. Seriously recommend."

E Gleaton

July 25, 2023

5  out of  5 rating by E Gleaton
"Good experience"

Shane Kitchen

July 15, 2023

5  out of  5 rating by Shane Kitchen
"We just moved all of our policies over to Carter Lake. My first interaction with them was phenomenal. Every time I needed something from my former agent, who I had done business with for over 30 yrs, I was told to call the claims number every time. I needed to close a claim with no payout and couldn’t get through and had to call back. After 4 or 5 attempts, I called Carter Lake and the helpful young lady found the person of contact with the claims center, called them direct and transferred me to them to resolve my issue. That is the customer service we’ve been needing for the last several years. This is why we moved all of our policies. Thank you Cater Lake."

Jarrad Lister

June 28, 2023

5  out of  5 rating by Jarrad Lister
"Great experience with Carter Lake State Farm. Drew helped me by comparing my plan with another company to State Farm and ended up saving me money. Great staff and interaction all around."

Marcie McGrath

June 28, 2023

5  out of  5 rating by Marcie McGrath
"Carter Lake and his entire office are outstanding! After hitting a deer on my way to a gig, they went above and beyond to get me back on the road quickly for my 3 library gigs the next day. Mr. Lake personally got on the phone, and created a working plan quickly when the original rental car fell through at the last minute. Thank you Enterprise in Irmo and Mr. Carter Lake for outstanding service!!! If you do not already have State Farm, it is time to switch!!!"

Morgan Wise

January 23, 2023

5  out of  5 rating by Morgan Wise
"Very helpful and trustworthy! They are ALWAYS here to help for any insurance needs."

Carlos Hernandez

December 6, 2022

5  out of  5 rating by Carlos Hernandez
"Very professional and polite. I got all taken care of and know I can trust this group!"

Mike Remia

November 11, 2022

5  out of  5 rating by Mike Remia
"Great insurance agency! Very easy to work with and a wonderful staff!!"


November 7, 2022

5  out of  5 rating by onebeloved77
"The Carter Lake agency in Prosperity SC has been nothing less than professional and customer service oriented. We could not have chosen a better insurance company. Thank you guys for a job well done!"

Chris Thornhill

November 1, 2022

5  out of  5 rating by Chris Thornhill
"I just had the most pleasant conversation with their employee named Chris. She is absolutely amazing and a delight to speak with. She is very thorough, and explained everything in detail that you do not understand. I highly recommending that if you have a problem or any questions to speak with her. Mr. Carter I recommend a raise and employee of the month!!!"

Kayla Wright

June 3, 2022

5  out of  5 rating by Kayla Wright
"Very nice and helpful !!!"

Angel Smith

May 14, 2022

5  out of  5 rating by Angel Smith
"Very accommodating."

Bobby Miller

May 11, 2022

5  out of  5 rating by Bobby Miller
"I thought the pricing was high so I checked USAA and Carter Lake beat USAA by $ 300. 00 dollars a year."

Dianna Taylor

March 8, 2022

5  out of  5 rating by Dianna Taylor
"This crew is so completely amazing . They are courteous, knowledgeable and so respectful . They also make every day fun in their office . I am their neighbor in the square and also a customer . I see happy customers come and go all day long."


January 13, 2022

5  out of  5 rating by JUDY BOOZER
"Carter Lake and his associates at the Prosperity State Farm Office are wonderful people to work with... They have always help me and my farm with whatever Insurance needs we may have..."

Robert James

January 13, 2022

5  out of  5 rating by Robert James
"Always welcoming and cordial. All great members of the community."

Marcia Miller

January 12, 2022

5  out of  5 rating by Marcia Miller
"Carter has an awesome team! Prosperity is proud to have him !!"

Helen Mitchell

January 12, 2022

5  out of  5 rating by Helen Mitchell
"Very professional & friendly"

Morgan Johnson

December 22, 2021

5  out of  5 rating by Morgan Johnson
"Katie Inman and Carter are both very helpful and very professional and polite!!"

Jessica Mills

December 22, 2021

5  out of  5 rating by Jessica Mills
"Very helpful and makes the process super simple!"


November 23, 2021

5  out of  5 rating by MsSharon45
"Katie lnman awesome amazing very very helpful! Overall the office very Respectful"

Chad Rawls

October 20, 2021

5  out of  5 rating by Chad Rawls
"Easy to work with. Very professional and very affordable."

brian ponton

July 29, 2021

5  out of  5 rating by brian ponton
"Always a pleasure for me they talk to me as if I am more than a customer really do like them here, thank y'all Carter Lake family"

Angela Reid

May 7, 2021

5  out of  5 rating by Angela Reid
"Great rates, friendly service, fun office."