State Farm® Insurance Agent Carter Lake
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
peyton koon
July 2, 2025
5
out of
5
rating by peyton koon
"Great customer service, very nice and helpful!"
We responded:
"Peyton, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Matthew Wilson
July 2, 2025
5
out of
5
rating by Matthew Wilson
"Drew helped me with my selection of home and auto insurance for the lowest price. Great customer service!"
We responded:
"Matthew, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dale Bass
July 1, 2025
5
out of
5
rating by Dale Bass
"Always a pleasure working with Carter Lake State Farm! It's so nice to speak to someone in our community where I'm not just an anonymous customer, but feel like someone's really watching out for me and my family!"
We responded:
"Dale, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lewis Shaefer
June 30, 2025
5
out of
5
rating by Lewis Shaefer
"Very friendly and helpful. Made suggestions that made it easy to add a second car with my family as drivers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Charles Shealy
June 25, 2025
5
out of
5
rating by Charles Shealy
"Genna with Carter Lake State Farm had made our insurance plan really great and took the time to research and explained my plan and needs. Highly recommend this agency for people looking to purchase home and auto insurance. Great experience. Thanks again Genna"
We responded:
"Charles, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Abby Bass
June 16, 2025
5
out of
5
rating by Abby Bass
"Carter Lake state farm is always helpful! When you walk in, they always have a smile on their face and are ready to see how they can help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nan Bass
June 15, 2025
5
out of
5
rating by Nan Bass
"Drew and John with Carter Lake State Farm were so helpful with my selection of Auto and Homeownwers policies. They reviewed all of my options and saved me money. It is an amazing staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ethan Burge
June 15, 2025
5
out of
5
rating by Ethan Burge
"What an amazing team of people. Very helpful getting my auto and life insurance policies set up! Always one phone call away 👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joni Son
June 9, 2025
5
out of
5
rating by Joni Son
"This state farm is the greatest. They are loving, caring and very compassionate about helping others. Thanks Carter Lake State Farm y'all are the best around."
We responded:
"Joni, thank you for your 5-star review and kind words! My State Farm team and I are happy to be your good neighbor!"
Ginny Bass
June 3, 2025
5
out of
5
rating by Ginny Bass
"Customer service here is wonderful! I always feel welcome and can bring any questions to them without the worry of judgment. This helps me feel more confident in what my policies cover and how I can be the most informed. Thank you!"
We responded:
"Ginny, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Alex Chay
May 30, 2025
5
out of
5
rating by Alex Chay
"Helped big time to insure I was making the best deal and saving. Drew was wonderful on the phone and explained everything very clearly and made sure I was making the best choice that benefited me. Excellent service"
We responded:
"Alex, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cathy Walker
May 21, 2025
5
out of
5
rating by Cathy Walker
"Excellent service! Kind, caring and super helpful! Would recommend to everyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Connie McLinden
May 15, 2025
5
out of
5
rating by Connie McLinden
"Very friendly and helpful. I highly recommend using this office"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gloria Wilkins
May 15, 2025
5
out of
5
rating by Gloria Wilkins
"My experience with Drew at State Farm was easy and hassle free. He answered my questions and got in touch in a timely manner! The customer service is awesome 👏"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Diane Gonzales
May 14, 2025
1
out of
5
rating by Diane Gonzales
"Carter, your response is not true. You cancelled the appointment I made to discuss this with you, you did not try to help and did not reschedule. Took advantage of my trust. I'm 70ish and trusted them to do what was right. When I retired and came to SC we transferred our auto insurance to Carter Lake. For the past 4 years they have only had one of our vehicles on low mileage discount when both vehicles should have been discounted. I now realize that trusting them was my mistake. Be warned. I'm changing companies and saving hundreds for the same coverage annually. So this has turned out okay for me."
We responded:
"Thank you again for taking the time to speak with us and for sharing your concerns. While we’re glad you’ve found a solution that works for you, we appreciate the opportunity we had to discuss the matter and will us your feedback to improve our process moving forward."
Beverly Martin
May 14, 2025
5
out of
5
rating by Beverly Martin
"Best insurance agent we have ever had!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mimi Eglin
May 14, 2025
5
out of
5
rating by Mimi Eglin
"The entire team at Carter Lake- State Farm is amazing! Just had the most lovely conversation with John who was so helpful and thorough!! A true gem! Thank you John for all your help- very much appreciated."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nick Huffstetler
May 14, 2025
5
out of
5
rating by Nick Huffstetler
"Carter Lake State Farm excels in providing top-notch home and auto insurance. Their friendly staff is always on hand to assist with claims and coverage adjustments. Additionally, Carter and staff actively supports local volunteer fire departments, rescue squads, and schools by sponsoring various sporting events. I highly recommend Carter for handling your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Josh Sprouse
February 15, 2025
5
out of
5
rating by Josh Sprouse
"Great assistance from this team, they put their customers first and guide you through the process to ensure you know exactly what you’re paying for"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Fredrick Cooper
January 3, 2025
5
out of
5
rating by Fredrick Cooper
"Love these guys! The customer service is awesome. I highly recommend for all your insurance purposes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
George Rogers
December 14, 2024
5
out of
5
rating by George Rogers
"Excellent service State Farm sold me a excellent policy on home and car insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ebony Nance
November 19, 2024
5
out of
5
rating by Ebony Nance
"Drew was so helpful, he was able to answer every question I had and I was sold."
We responded:
"Ebony, thank you for your great feedback and 5-star review. We look forward to working with you and taking care of your insurance needs."
Sarah Bishop
October 25, 2024
5
out of
5
rating by Sarah Bishop
"Jenna made the process so easy! From getting me a quote to setting everything up, it was simple and painless! I highly recommend Carter Lake State Farm for all your insurance needs!"
We responded:
"Sarah, thank you so much for your kind words and 5-star review! We look forward to working with you and taking care of your insurance needs."
LISA MULLIS
October 18, 2024
3
out of
5
rating by LISA MULLIS
"I expected better during my time of need. The recent storms have caused many problems and Statefarm has not even fixed my roof, and from what I'm told by Steve Macall they have no intention to do so."
Gary Sheaffer
August 23, 2024
5
out of
5
rating by Gary Sheaffer
"Katie has been an awesome agent and has made the process of obtaining new insurance a surprisingly simple experience."
We responded:
"Gary, thank you for your 5 star review and awesome feedback. "