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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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keith stein

April 15, 2026

5  out of  5
rating by keith stein
"Extremely helpful and easy to do business with. Saved me hundreds of dollars"
We responded:
"Keith, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carter Lake’s Team—we are always here to help!"
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Darrell Ellisor

April 14, 2026

5  out of  5
rating by Darrell Ellisor
"Great Experience"
We responded:
"Darrell, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carter Lake’s Team!"
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Lisa Metzger

April 7, 2026

5  out of  5
rating by Lisa Metzger
"I spoke with Drew today about my homeowners insurance. He was very professional and very polite. He answered all my questions very promptly. I really appreciate all of his help!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carter Lake’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kelli Stoddard

April 7, 2026

5  out of  5
rating by Kelli Stoddard
"We have been with State Farm - Carter Lake in Prosperity, SC since moving here in 2020. We have had unbelievably wonderful service with each team member and Carter. The response time is amazing as we add and remove policies several times a year. Thank you Carter, and your whole team for everything you do!!!!"
We responded:
"Wow, thank you for the 5-star review, Kelli! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ben Yarborough

March 30, 2026

5  out of  5
rating by Ben Yarborough
"Great people this will be my insurance company for the rest of my life. Good prices thanks for everything."
We responded:
"Ben, thank you for 5 star review and kind words!"
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Mark Thompson

March 20, 2026

5  out of  5
rating by Mark Thompson
"Great people to do business with Carter Lake insurers my house, cars and boats."
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Samuel Patti

March 16, 2026

5  out of  5
rating by Samuel Patti
"An awesome experience and incredibly helpful!"
We responded:
"Samuel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carter Lake’s Team!"
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Paisley Jackson

March 5, 2026

5  out of  5
rating by Paisley Jackson
"John Bass is amazing! He’s an insurance boss"
We responded:
"Thank you for your kind review of State Farm Agent Carter Lake’s Team. We appreciate it!"
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Julia Nehring

March 5, 2026

5  out of  5
rating by Julia Nehring
"John Bass is the man! Go see that king he will help you so much!!"
We responded:
"Julia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carter Lake’s Team!"
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Denine Chapman

February 26, 2026

5  out of  5
rating by Denine Chapman
"Very friendly service!!Helped me get coverage for my automobile.Highly recommend!!Jenna is great and drew also.Very professional and friendly!!"
We responded:
"Denine, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jenna; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Erik Barber

February 19, 2026

5  out of  5
rating by Erik Barber
"I can’t say enough great things about John Bass at Carter Lake State Farm. He’s always been incredibly helpful with my insurance needs, taking the time to explain options and make sure my family and I are properly covered. What really stood out was how supportive and responsive he was during my recent fender bender. He made a stressful situation much easier to navigate and stayed on top of everything from start to finish. If you’re looking for someone who’s knowledgeable, dependable, and truly cares about his clients, John is your guy. Highly recommend!"
We responded:
"Erik, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carter Lake’s Team—we are always here to help!"
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Kari Hayes

February 19, 2026

5  out of  5
rating by Kari Hayes
"Coach Bass is knowledgeable and helpful, working with customers to meet their needs."
We responded:
"Thank you for your kind review of State Farm Agent Carter Lake’s Team. We appreciate it!"
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Colin Stribble

February 11, 2026

5  out of  5
rating by Colin Stribble
"Great service and great people!"
We responded:
"Colin, we are happy to help you with your auto insurance, and we thank you for giving us a 5-star review!"
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Jane Oder

February 9, 2026

5  out of  5
rating by Jane Oder
"Chris did a great job helping us with our umbrella policy problem!"
We responded:
"Jane, thank you for your 5-star review and kind words about Chris. We look forward to working with you and your insurance needs. "
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Devin Sherer

February 6, 2026

5  out of  5
rating by Devin Sherer
"Madison was great and made my switch very easy. She saved me over $100 on my auto insurance all while being professional and friendly! Highly recommended."
We responded:
"Devin, thank you very much for your 5-star review. We are so happy we were able to help you and look forward to working with you."
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Kaley Wilkinson

February 6, 2026

5  out of  5
rating by Kaley Wilkinson
"I can’t say enough great things about my home and auto insurance agent, Madison Ares with State Farm. From day one, she has gone above and beyond to make sure I’m protected and fully understand my coverage. Madison is patient, knowledgeable, and incredibly responsive — whether it’s answering a quick question, updating a policy, or helping me navigate something more complicated, she’s always on top of it. What I appreciate most is how genuinely she cares. She doesn’t just quote numbers; she takes the time to make sure I’m getting the right coverage for my needs and budget. It’s rare to find an agent who makes you feel this valued and supported. If you’re looking for someone dependable, friendly, and truly invested in your peace of mind, Madison is the one to call. I’m grateful to have her as my agent and highly recommend her to anyone!"
We responded:
"Kaley, thank you so much for your feedback and kind words about Madison. We truly appreciate your business and 5-star review! "
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John and Jean Cater

January 12, 2026

5  out of  5
rating by John and Jean Cater
"Madison is so friendly and efficient. She explained what I needed and completed the transaction in a very timely manner, I appreciate Madison very much!"
We responded:
"John, we appreciate your kind words about Madison and thank you for your 5star review. We look forward to working with you and your insurance needs!"
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Caryn Molter

January 8, 2026

5  out of  5
rating by Caryn Molter
"Very friendly and fast."
We responded:
"Thank you Caryn for your review and feedback."
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Cathy Dooley

January 5, 2026

5  out of  5
rating by Cathy Dooley
"I have recently come home from a wreck, and that's the first time that I've had to deal with making a claim, and all that was what goes for the rec. I thoroughly enjoyed working with State Farm, they have been awesome, I've had them since 2009, and I have never been treated wrong or unfairly, they do look out for you, and they feel like a family. Carter leg is awesome and his staff."
We responded:
"Cathy, we appreciate your review and 5 star review. "
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Edward Slaton

December 16, 2025

5  out of  5
rating by Edward Slaton
"Awesome customer service. And was the cheapest insurance I could find anywhere"
We responded:
"Edward, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Drew Welborn

December 16, 2025

5  out of  5
rating by Drew Welborn
"Drew was very helpful and the process was very straight-forward. All because of Drew, I was able to save $100 on my insurance policy. I highly recommend speaking with him to see if he can save you money as well."
We responded:
"Drew, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jacob Poag

December 15, 2025

5  out of  5
rating by Jacob Poag
"Always helpful, great people to work with, Carter and his team have always been fair and forthcoming with any and every question or need for years now."
We responded:
"Jacob, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fletcher

December 11, 2025

5  out of  5
rating by Fletcher
"Madison Ares was amazing! She helped me a lot and made it to where I could easily understand everything!"
We responded:
"Fletcher, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Wishnia

December 11, 2025

5  out of  5
rating by Michael Wishnia
"Couldn't be happier with how easy Madison made the process. I was nervous of switching over and she took care of it all. Now I have nothing to worry about and have a huge piece of mind Thank You Madison for the help"
We responded:
"Michael, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike W

December 10, 2025

5  out of  5
rating by Mike W
"I couldn’t be happier having work with Madison and how easy she made the process Switched from somewhere else and we did my homeowners and car and I have no issues whatsoever I can’t wait to tell others to contact her so she can make the process just as easy for them as it was for me"
We responded:
"Mike, we’re thankful for your feedback and positive review of Madison! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"