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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caryn Molter

July 9, 2024

5  out of  5 rating by Caryn Molter
"Very friendly and fast."
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Joshua Miles

July 2, 2024

5  out of  5 rating by Joshua Miles
"State Farm is amazing Carter Lake my agent and his team are so kind, caring, informative an considerate. Carter an his team were there for my family an I when we needed help most with our vehicle an the compassion they showed to our family is one I will never forget. State farm is the best insurance company. Thanks so much Carter an his team!"
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Linda Smith

June 26, 2024

5  out of  5 rating by Linda Smith
"The person who called me was Katie. She was very nice, knowledgeable, helpful and patient with me. I appreciate a company who hires people like her"
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Kim West

June 20, 2024

5  out of  5 rating by Kim West
"Had an excellent experience with Drew and associates. He was able to save me $450 a month!!!! Wow!!! Thank you Drew for your time!!"
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Faith Sheppard

June 18, 2024

5  out of  5 rating by Faith Sheppard
"Andrew went above and beyond to make sure I received coverage, even took his laptop home to continue to help me."
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Kimberly Day

June 12, 2024

5  out of  5 rating by Kimberly Day
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Ben Yarborough

June 11, 2024

5  out of  5 rating by Ben Yarborough
"Great people this will be my insurance company for the rest of my life. Good prices thanks for everything."
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Robin Charles

May 13, 2024

5  out of  5 rating by Robin Charles
"Drew did a great job helping me"
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William Griffin

May 2, 2024

5  out of  5 rating by William Griffin
"Knowledgeable and eager to help with my needs"
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Jeffery Servidio

May 1, 2024

5  out of  5 rating by Jeffery Servidio
"Simple and fast experience. Excellent service."
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Misty Brown

April 17, 2024

5  out of  5 rating by Misty Brown
"We have been with Carter Lake State Farm for several years and Katie has always taken care of us! We appreciate her for all of the years of a plus customer service she has provided!"
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Nathan Mckay

April 16, 2024

5  out of  5 rating by Nathan Mckay
"Great insurance office. They are super fast and efficient, much faster to answer questions or respond to issues than several of my other insurance companies have been. They have also been very honest with me, which I very much appreciate."
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Debbie Turchiarelli

April 12, 2024

5  out of  5 rating by Debbie Turchiarelli
"I was doing my research and really did not want to speak to an agent yet. Mostly everyone was pushy and wanted to speak to me Not State Farm, I was given a quote online. And it was a good one. Loved it! Katie/State Farm rep was extremely patient never pushed and waited patiently for me to get back to her. Excellent job in patient! Super super please with the whole process and of course the final bottom line “Saving Money”. Thank you State Farm for training your agents to be courteous, polite, extremely knowledgeable & not pushy at all. This customer is super please!!"
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Bridgett Williams

April 12, 2024

5  out of  5 rating by Bridgett Williams
"Friendly an courteous. Was able to help me get more insurance for all 3 of my cars at a better rate."
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Gary Jones

April 12, 2024

5  out of  5 rating by Gary Jones
"Andrew took really good care of me..."
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Jesse Farr

March 28, 2024

5  out of  5 rating by Jesse Farr
"Carter and his team are second to none! You should definitely go see Carter for your insurance needs. Highly recommend"
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March 11, 2024

5  out of  5 rating by LISA MULLIS
"I have 2 reasons for leaving this post: 1. Is to apologize 2. Is that my current agent did call me and inform me as to how things worked as I did not know I should have left that post for my previous agent."
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Michael Pushia

March 6, 2024

5  out of  5 rating by Michael Pushia
"Overall, my very first interaction was great. It was seamless and very transparent, and it made the transaction efficient."
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Brittany Kelly

February 23, 2024

5  out of  5 rating by Brittany Kelly
"When Drew originally called me to give me my quote I was baffled by how much I was paying my other company. In fact I asked him if he was pulling a fast one, and what was the catch. Since that day Drew, Jessica, and Katie have worked diligently to make sure I was happy, and had what I needed. This group cares about their policy holders, and it truly shows in all their efforts. Thank you all so much for all that you do!"
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Meredith Scurry

January 30, 2024

5  out of  5 rating by Meredith Scurry
"My experience with Carter Lake State Farm has been fantastic! We were shopping around for different rates and Katie was super helpful in helping us get the coverages we needed. The entire process was seamless and everyone I have spoken with along the way has been knowledgable and so kind. We are happy to have made the switch to State Farm and we know that we will be taken care of!"
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Edgar Dillingham

January 19, 2024

5  out of  5 rating by Edgar Dillingham
"The team here has always taken care of myself and my family. I personally consider then all family"
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Brandon Davis

October 28, 2023

5  out of  5 rating by Brandon Davis
"THERE IS NO BETTER AGENT THAN CARTER LAKE! Huge shoutout to Katie, Drew, Jenna, Jessica, and of course Carter himself. I have been a member with them for 5 years and have never had an issue they couldn't handle. They are so professional, and when I walk into the office I truly feel cared about as a customer. They ask questions and show true genunie concern and desire to help me and the other customers that were there when I was there in person. When I call and need something they being any of the personnel there are always ready and willing to help. Thank you to Carter Lake, and the team that keeps us happy as insurance customers, and we love being a part of the State Farm Family !!!"
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Trevor Gidron

August 4, 2023

5  out of  5 rating by Trevor Gidron
"Overall great experience!!!"
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Brookelyn Long

August 1, 2023

5  out of  5 rating by Brookelyn Long
"Everyone was super nice and helpful. It’s the first time I’ve had insurance in my name, so I was a bit confused. But they were able to explain everything so I could understand. Seriously recommend."
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E Gleaton

July 25, 2023

5  out of  5 rating by E Gleaton
"Good experience"